× my account

faqs

Welcome to Salvo: we are a gateway to the world of reclamation, architectural antiques and salvage.

Our marketplace connects buyers, sellers and makers for architectural salvage, reclaimed building materials, lighting, garden decor, antiques and home fashions.

Salvo does not hold stock, buy or sell. Our purpose is to connect something reclaimed or recrafted with someone who wants to reuse it.

New user: click 'sign up' to register as a new Salvo user.

Returning user: if you have already registered and you have forgotten your password, just click 'forgot password' on the sign in page.

Note: If you use free email services such as Hotmail and Yahoo, please check your spam or junk folders for system messages from SalvoWEB.

How to buy through Salvo's online shop: items with a 'buy' button are available to shop directly from trusted Salvo member dealers. Simply click 'add to basket' and we will confirm availability for you to proceed to the secure checkout. Due to the fact that most items are one of a kind, sometimes availability confirmation may take up to 48 hours. You can message the seller from the item detail page to ask questions or request a bespoke delivery quote.

Where does the Salvo online shop deliver to: currently, the shop items can only be delivered within the UK, but please message the seller for international delivery.

How to buy safely across the platform and warning notes: it is important to distinguish between items that you can buy directly in Salvo's online shop from regular for sale listings. We only offer items to buy directly on Salvo from trusted Salvo members.

Listings are not pre-checked, and we hope people will not abuse the open access given. But some people do abuse the system. But this abuse is usually minor, for example using a superlative like 'the best' or claiming to be a private seller rather than a trade seller. However, people might on rare occasions, list items that have been stolen or made in countries under unfair or illegal labour conditions. Please report any concerns to Salvo.

Buying salvage for the first time: if you have not bought antique or reclaimed materials before, or have not dealt with a particular dealer before, we suggest that you do not buy goods unless you have thoroughly inspected them first, and that you do not pay cash in advance for any item, in full or as a deposit.

Free listings: all SalvoWEB registered users can post free adverts for dismantling & demolition alerts selling items still in situ, wanted alerts for individual items and theft alerts for stolen items.

Business users: pay a one-off registration fee of £35 plus VAT, which gives you the opportunity to create your own page in the global Salvo directory, including images, info and links. Business users can also list up to 30 items. When you reach your limit, simply top up your listing credit in your dashboard in 'Listings' via PayPal/credit card. Business user listings are available in bundles of 30 for £30 inc VAT.

Please do not use listings for general business promotion and do not refresh an old advert by duplicating it. Instead, give the original advert maximum exposure by making it a 'featured enhanced listing', as detailed below

Private users: it is free to register and post adverts for dismantling & demolition alerts, wanted alerts and theft alerts for stolen items

How to create a new listing

Sign in and click on the person icon to go to your Salvo user dashboard panel. Then select 'add new item ' to create your advert. Keep it simple with a short title and description. You can add up to 6 images. Helpful tip: ensure you have your photos ready to go. Editing or changing the order of photos on the Salvo form can cause caching problems, which can make images rotate and duplicate.

Working from home or online only: to keep your address private on your live website adverts, simply click 'Hide' your full address details when creating a listing.

Please see the full Salvo rules for listings below.

Select the 'pending' button to save an advert until you are ready to make it live, and return to 'listings' to find and 'edit' to make any changes to your advert. Simply 'confirm' to make your advert live on the website.

Note: before you confirm to make the advert 'live' you can opt to tick a box to email interested dealers.

Choose the correct sector:
directory: the business user registration fee includes a Salvo directory entry.
antique & reclaimed: items for sale
recraft & upcycled: new items made from reclaimed and salvaged materials.
wanted: individual antique & reclaimed items or small specific batches wanted for a project or renovation.
dismantling & demolition: alerts for items currently still insitu.
new, replica & repro: new or unused items under ten years old.
theft alerts: stolen items which must include a crime reference number

Choose the correct category for your listing: categories are mainly self explanatory, but if you are not sure then please check items already listed in that category for guidance. The fine architectural & garden antique category is for items over £10,000 in value. For items of less value instead choose other categories such as garden, stone or statuary etc.

Sold items: please remember to click 'archive' to remove an advert from the website. Please do this immediately after an item has sold so that potential buyers know the item is no longer available.

Valuations: Salvo cannot provide valuations. Instead use the directory to find local dealers or auction houses.

Other advertising options:
Featured enhanced listings: promote an item on the homepage. Simply click the enhanced listing button on your advert and choose from one to four weeks, priced at £30 inc vat per week.

All mixed batches of antique or reclaimed materials, general wanted adverts, promotional or duplicate adverts should always be made into featured enhanced listed adverts.

Salvo homepage and inside page button or the larger event Banner adverts: These are easy to design or upload from your Salvo user dashboard. Note: all Salvo homepage button links are only for Salvo members following the Salvo Code.

Book and pay for all these advertising options: pay with PayPal/credit card from your Salvo user dashboard. Simply top up your Salvo account to pay via 'balances and payments'.

Keep your 'contacts' and 'settings' up to date: it is important for potential buyers to be able to contact you simply from the 'send a message' button which uses your email address.

Please keep your current email address up to date on 'settings' plus other contact details such as telephone number, address and website links in 'contacts' from your Salvo user dashboard.

Subscribe for Salvo email alerts: from your Salvo user dashboard select your email preferences to receive email alerts for all new wanted, for sale listings, demolition or theft alerts.

Subscribe for the monthly SalvoNEWS: featuring news and views on reuse, salvage, fairs, auctions and green design.

Salvo membership: Salvo members follow the Salvo Code for good practice in buying and selling which flags trust to potential customers. Look out for the crane logo on member listings. If you are interested in more information or an application form please get in touch with us. get in touch with us

The Truly Reclaimed® label

Created by Salvo, the Truly Reclaimed standard ensures that a material or product is genuine and distinguishes real reclaimed, antique and salvaged items from fake new products made to resemble the old. Discover more here. You can also shop Truly Reclaimed items on SalvoWEB look out for the logo on for sale listings.

Salvo presents futuREuse

Salvo’s futuREuse platform champions reuse and circulation of reclaimed building materials in construction. With over 30 years’ of experience, here you will find the hub or our reuse research and consultancy projects. Explore our services here.

Any further help or information: Salvo is happy to help anytime. Contact us

If you are a dealer interested in selling through Salvo or other advertising opportunities to promote your business, the sale of unique items, projects, fairs, auctions and events please get in touch with us.

Salvo rules for listings:

All trade adverts must comply with local consumer protection and money laundering laws. Only advertise items owned by you or your your business and use your full name or business name.
Never place a general, promotional or refresh an old advert by duplicating it. Instead give the original advert or promotional listings maximum exposure by making them a featured enhanced listing.
Never use the 'antique & reclaimed' sector for new or repro items or for secondhand items or materials less than 10 years old that have never been used.
Never use the 'antique & reclaimed' sector for items recrafted from reclaimed materials or re-sawn or re-machined flooring made from reclaimed timbers.These should instead be sold in the recraft & upcycled sector.
Never use the 'antique & reclaimed' sector for items still in-situ and not yet dismantled.
Always advertise specific items only or named batches of reclaimed materials being sold as one lot. It is not permitted to use regular listings for large batches of items, general sales, clearance sales or other promotional sales. These must be featured enhanced listings.
If measurements are close to those in one of your existing adverts, the new advert may be treated as a duplicate. For example, 2 3/4ins bricks and 2 7/8ins bricks, or 6 7/8ins flooring and 7ins flooring. Duplicate adverts should be made into featured enhanced listings.
Use of identical photos in different listings will result in the adverts being treated as duplicates, even if the written descriptions are different.
Do not use the words 'sale' or 'special offer' with no evidence of the original price. This contravenes the UK Sale of Goods Acts.

Salvo rules when adding a listing:

Never use ALL CAPITALS LIKE THIS. Use normal upper case and lower case type.
Never use special characters like ***** this, or like these L$$K!!
Never place urls [such as www.example-of-a-url.com] or social media links in the body of a message.
Never use the word 'cash' in any advert [unless the item you are selling is a 'cash register'.
Never include recognisable photos of people or pets in adverts.
Never specify payment arrangements. Your trade advert on the Salvo website is for information only, it is not a contract or treaty to buy with terms and conditions.
Always be accurate about where items are located.
Always 'archive 'your advert once the item is no longer available for sale.
Always be truthful on adverts. Do not lie, embellish or exaggerate.
Always add a realistic guide price. Do not use 'dummy' low prices such as £1 or unrealistic high prices. Price on Application (POA) can be added to the item description.
Never advertise items on or made from species on the CITES protected list which includes endangered woods such as rosewood, elephant ivory, tortoiseshell, crocodile, snake, alligator, sawfish, tiger and other 'big cat' skins, horns and antlers, skulls, 'raw' bone, giraffe, pangolin etc
You are responsible for an item's safety:

Do not sell items known to contain asbestos on Salvo. see the Asbestos removal factsheet from the UK government.
You must state whether lighting and other second-hand electrical goods meet all legal safety requirements e.g. correctly fitted with an approved plug, with sleeved neutral and live pins, fitted with the correct fuse and dated PAT test labels attached
Furniture made after 1950 must meet all fire and safety regulations for flammability.
Gas cookers for UK functional use must comply with selling used gas cooking appliances regulations regarding safety.
Never use free adverts for items that are still in-situ prior to removal. Instead use a dismantling & demolition alert but after the demolition you may replace the demolition alert with a for sale advert.
Only in-situ photos: if you wish to show a picture of a demolished item when it was still in-situ that is fine provided you also show at least one image of that same item in your yard or showroom as well.

Note: Salvo members signed up to the Salvo code do have greater advertising flexibility.